A Year Of Unprecedented Achievements

2023: A Year of Unprecedented Achievements

by Agile MetricsTeam Coaching 

This year has been nothing short of phenomenal, and it’s all thanks to you – our valued customers, partners and community members. Your unwavering support and active participation have been the driving forces behind our success, propelling us to achieve heights beyond the grasp of the preceding year. 

January – Regional Webinar Launch 

As the new year kicked off, we were excited to launch our webinar series, “Unlearn HR to Learn Agile PeopleOps.” This series, designed especially for our audiences in Germany and Zambia, explored the need for a shift from old-school HR methods to the more dynamic Agile PeopleOps approach. 

Throughout these sessions, attendees got a chance to dive deep into the Agile PeopleOps Framework™, learning about its core principles, manifesto, and values. It was a great opportunity for everyone to gain a clearer, more practical understanding of how this innovative approach can transform the way organizations operate. 

February – Whitepaper Debut, Q1 Learning Labs

Our Inaugural Whitepaper: We’ve just released our very first whitepaper, crafted by the talented Aradhya Srivastava. This comprehensive guide is a must-read for HR teams looking to succeed in their HR Tech Projects. It’s packed with essential steps and practical advice. You can download your copy right now, just click here. First-Quarter Learning Lab Recap: In our recent Learning Lab, we delved into an exciting theme: ‘Holistically Combining Professional and Personal Development.‘ It was an eye-opening session where participants discovered how to balance and enhance both their personal and professional lives. We discussed three key focus areas and learned how progress in one area can positively affect the others. Missed the session? No worries! You can catch up by watching the recording here. 

March – Human-centric Discussions & Whitepapers Release 

Panel Discussion Recap (March 9): We kicked off with our very first panel discussion titled ‘Balancing Business with a Human Touch During Layoffs.’ Our panelists, who are experts in their fields, shared invaluable insights and personal stories about the human side of layoffs. The session was enlightening and engaging, and our audience found it extremely informative. 

Argentina Community Webinar (March 28): Later in March, our webinar ‘En Profundidad: Mentalidad de Crecimiento y Liderazgo de Servicio,’ focused on the important themes of growth mindset and servant leadership. The discussion was enriched with real-life case studies, offering practical insights that you can apply in your own settings. 

New Whitepapers Available: We’re also excited to announce the release of several new whitepapers filled with essential information:

  • A Primer on Using People Analytics 
  • Application of AI in Total Rewards 
  • Managing Digital Transformation in Human Resource 
  • How to Design Hybrid Workplace Experience using HR Technology
  • Promoting and Sustaining Employee Mental Health using HR Technology 

 

April – Advancing the Coaching Education

coc-Badge

On April 17, 2023, we unveiled our BETA coaching initiative – the APF Certified Organizational Coach™ (APF COC™) program. This intensive 126-hour training is designed to meet the Coach Education Requirements of the International Coaching Federation Professional Certified Coach (ICF PCC), setting a new standard in coach development. 

May – Book Launch, Q2 Learning Lab & Intellectual Journey 

Launch of Our First Book: On May 15, 2023, we introduced our very first book titled ‘Product and Delivery Practices for HR Technology and Digital Employee Experience,‘ authored by the knowledgeable Aradhya Srivastava. This book is a treasure trove of information on everything HR tech, from applicant tracking to performance management and learning systems. It’s a comprehensive guide for anyone interested in modern HR solutions! 

Second Quarter Learning Lab Highlights: Our Learning Lab this quarter, themed ‘Building a Recruiting Foundation for Future Success,‘ was a huge hit! Attendees learned valuable skills like identifying their company’s key strengths, creating effective interview questions, and understanding the unique nature of each role. We explored how being agile can significantly boost recruitment success, offering a fresh perspective on hiring. 

Germany Community Webinar Recap: Our webinar, titled ‘Empowering Your People to Thrive: An Agile PeopleOps Framework for a Resilient Organization,‘ was an insightful event. Participants dived into strategies for creating a positive and resilient work environment. The webinar focused on enhancing the employee experience, making it a must-attend for anyone keen on fostering a supportive and agile workplace. 

June – Learning Discoveries 

Inaugural Community Webinar in the UK: We kicked off our first-ever webinar, ‘Unlearn HR to Learn Agile PeopleOps,’ right in the United Kingdom. This set the stage for more insightful regional webinars throughout the year. 

Empowering the Zambia Community: Our Zambia webinar, ‘Unlocking Personal Potential: Navigating Success with a Growth Mindset,’ was a hit. A distinguished speaker shared inspiring personal stories and practical tips, showing us the incredible impact of embracing a growth mindset.

Innovative Learning in Argentina: In Argentina, we explored cutting-edge tools for managing people with our webinar, ‘Herramientas de Vanguardia para la Gestión de Personas: Neurociencias y Gamificación.’ This session dived into how neuroscience and gamification are revolutionizing business practices. 

Updated Certification Courses: Alongside these fantastic webinars, we’ve also updated our courseware for the APF Certified Talent Scrum Master™ (APF CTSM™) and APF Certified PeopleOps Scrum Master™ (APF CPSM™) certification programs. Our dedication to staying ahead in industry research and trends means we’re always bringing you the latest knowledge and skill building opportunities. 

July – Inspirational Milestones 

We inaugurated our first community event, ‘Unlearn HR to Learn Agile PeopleOps,’ in Saudi Arabia, marking the beginning of an enlightening journey. 

Our UK Community webinar, ‘Embracing Agile Methodology in HR,’ delved into the positive impacts of agility on people, emphasized the importance of transparency in agile HR practices, and provided an overview of the key features of an agile organization. 

In conjunction with these insightful events, we proudly rolled out updated courseware for our APF Certified Talent Champion™ (APF CTC™) and APF Certified PeopleOps Specialist™ (APF CPS™) certification programs, ensuring our participants stay at the forefront of industry knowledge. 

Our PeopleOps Pulse 2023 virtual HR conference received approval from the HR Certification Institute® (HRCI®). 

August – Innovations Unveiled 

The recent UK Community webinar, titled ‘Design Thinking in HR,’ was a deep dive into leveraging design thinking to creatively and efficiently address challenges within the HR function and broader business. 

In tandem with this insightful webinar, we proudly introduced updated courseware for the APF Certified PeopleOps Coach™ (APF CPC™) certification program. This enhancement aims to empower PeopleOps Coaches to fully embrace the Agile PeopleOps Framework™ philosophy, enabling effective training and coaching of people operations teams. 

Excitingly, our PeopleOps Pulse 2023 conference received accreditation from the International Coaching Federation (ICF).

We launched new digital certificates and badges to further elevate our certified members’ experience. These credentials can be downloaded and shared across various platforms, including LinkedIn, Facebook, and more. 

September – Advancing Excellence 

AI & the Future of Work Panel Discussion: We organized our second panel discussion, titled ‘AI & the Future of Work: Positive Impact and Overcoming Adoption Challenges.’ This engaging session explored the benefits and challenges of AI in the workplace, offering insights and strategies for effectively integrating AI technologies. 

New Monthly Communities of Practices: We launched two monthly Communities of Practices – Coaching Communities of Practices (CCoPs) on the second Wednesday, and Team Coaching Communities of Practices (TCCoPs) on the fourth Wednesday of each month. The CCoPs focus on continuous learning and innovation, while the TCCoPs provide a collaborative space for team leaders and coaches to exchange ideas and experiences. 

Webinar Highlights: 

India Community: Our webinar, ‘Real-world Examples of Agile PeopleOps in Action,’ offered an in-depth look at how Agile PeopleOps is transforming traditional HR practices. 

Germany Community: The ‘Lifelong Learning for Personal and Professional Development’ webinar emphasized the importance of continuous learning for both personal and career growth. 

Impactful Case Studies Published: We released a series of case studies showcasing the effectiveness of our Agile PeopleOps Framework™. These include ‘Reviving Leadership and Culture at a Leading Publishing Company,’ ‘Enhancing Employee Onboarding Efficiency,’ and ‘Revitalizing Employee Engagement.’ You can download and read these insightful studies here. 

October – PeopleOps Pulse 2023: Our First Global Virtual HR Conference 

We’re excited to share one of our biggest highlights from 2023! 

Theme: We chose ‘Agility. Coaching. Experience.’ as our theme, focusing on 

the most current and impactful trends in the HR world. 

Global Reach: Over 800 HR professionals from 65 countries registered, 

making it a truly international event. 

Expert Speakers: We were joined by 8 renowned international 

speakers, each sharing their unique insights and experiences. 

Sponsor Support: The conference was made possible with the support of 6 amazing sponsors.

Accredited Learning: We’re proud to say that the conference was accredited by both the HRCI and ICF. Participants also earned valuable continuing education credits. 

This was more than just a conference; it was a global gathering of HR professionals and enthusiasts, all learning and growing together. Thank you for being a part of this journey! 

If you missed the live sessions, don’t worry! You can catch up on all the insightful talks by watching the recordings. 

In our recent UK Community webinar, ‘Introducing OKRs and Making Them Work,’ we delved into the world of OKRs (Objectives and Key Results) and discovered how to harness their power for the benefit of your organization effectively. 

November – Inaugural LATAM Spanish Conference: A Grand Success 

In partnership with Parmonia Consultores, we hosted our first-ever LATAM Spanish Conference. It was a groundbreaking event that brought together 326 attendees from 24 different countries. 

Inspiring Talks and Insightful Themes 

We had the privilege of welcoming ten renowned speakers who shared their insights on crucial topics. The conference revolved around empowering themes: Embracing Change and Transforming Our Approach 

Celebrating Diversity in All Its Forms 

Moving From Mere Speed to True Agility 

Navigating From Uncertainty to Complex Solutions 

Building a Stronger Community 

This event wasn’t just a conference; it was a catalyst for growth and collaboration within our Agile PeopleOps community. It also significantly raised our visibility on a global scale, strengthening our network and impact. 

Thank you for being a part of this journey. Here’s to many more such milestones

If you missed any part of the conference, you can catch up on all the enlightening sessions by watching the recordings. 

In our recent fourth quarter Learning Lab, we explored ‘How AI-Generated Video is Impacting the Training World.’ The session focused on Lean Video Methodology, providing an iterative approach to building and testing impactful training videos. Attendees gained valuable knowledge and tools to leverage AI generated video, enhancing the effectiveness and engagement of their training programs. 

Key Highlights 

Embarking on a dynamic journey, we’ve orchestrated: 

2 Conferences – Global and Contiental 

2 Half yearly panel discussions 

3 Learning Lab sessions 

17 community events in USA, UK, India, Germany, Zambia etc 

3 Coaching Communities of Practices events (every 2nd Wednesday’s of Month) 2 Team Coaching Communities of Practices events (every 4th Wednesday’s of Month) 

The adventure unfolds!

Metric-and-Graph

One Metric that Matters – Part II

by AgileAgile PeopleOps FrameworkAgile Metrics

Measuring the Progress of Transformation

If you’ve ever seen a Transformers movie, you’re well aware that one of the bots transforms, even if it’s in smooth (if not longer) action. The pieces and features melt away to reveal something new, but there are similar parts involved. Any change happens when organizations change.

In Part 1 of this two-part post, we discussed measuring specific metrics at each stage of a product’s lifecycle. We introduced the One Metric That Matters (OMTM) framework that helps identify a single measurement to gauge a product’s success in a given stage of development, cutting noise from the signal. Useful, right?

So how can we take this approach to enterprise transformation, especially in the HR space where metrics are everywhere but don’t always exemplify the success of a team of people? If leveraging the Agile PeopleOps Framework, there is a charter that captures the change to be made. We recommend using this approach to identify OMTM metrics and specify them in stages.
For starters, let’s revisit Steve Glaveski’s table, with People Team-transformation additions:

Taking these metrics, and documenting and tracking your use of the charter, will help your APF change stay the course. It’s a great coaching tool for leadership (example: “What can we do better here?”), but it’s also a great live document for the people you’re working directly with (it tracks progress). Can do). A great way to do it). A great way to track and track your progress). Helps to show.)

Give it a try and let us know what you think!

Author: Christopher Goscinski

Graph-and-Samsung

One Metric that Matters – Part 1

by AgileAgile HRAgile Metrics

What Really Counts?

(Editor’s note: This is a two-part post. Part 1, below, introduces the One Metric That Matters’ approach to metric measurement. For more on this and taking a lean approach to analytics, we recommend you read Lean Analytics, by Alistair Croll and Benjamin Yoskovitz. Part 2, to come, will take this approach and overlay it with enterprise transformation, particularly that of the Agile HR variety. Enjoy!)

We live in a data-rich world, filled with trackable, measurable interactions that can help us iterate on products and processes in nearly real-time. We have a wealth of information at our fingertips about user behavior, and we have a number of ways to validate just how successful we’ve been in a given initiative.

This is, of course, good news: Generations before us couldn’t imagine the user-level data we have today, nor the tools we have available to churn it all into meaningful insight.

So we have a lot of data. But do we know what matters in this mess of numbers and metrics? What really matters when we talk about whether we are increasing user engagement with a given product or service? Are click-through rates or downloads really indicative of how likely your service is to appear next year? Let’s assume you have a mature product: how do you know what customers want in the next iteration? What measurements will you use to help take your solution to the next level (whatever it is – it’s all relative.)

Data is dangerous when we abuse it – and it’s very easy to do: When a product is in beta the metrics may not be relevant to a year-old solution with a solid customer base. In fact, we need to identify which metrics to shortlist and which will be the single metric that defines the success of a solution in the wild.

What is that One Metric That Matters (OMTM)?

The OMTM is less a concrete thing, and more of a guideline that helps you, the solution owner, identify how a product is doing. The concept comes from Ben Yoskovitz’s “Lean Analytics”, a book primarily for startups, focusing on deriving meaning from data.

When it comes to OMTM, different stages demand different metrics, and of those metrics, there should really only be one that you rely on to tell you how things are going. This sole focus helps cut noise from the signal and allows you to make very specific decisions for very specific reasons.

Steve Glosky, entrepreneur and founder, has put together a nice table of metrics describing which metrics can be used at what stage of the hypothetical innovation program in a corporation. Out of the many steps listed in each step, the OMTM framework demands that you obsessively pick just one to track and decide on it.

OMTM Framework

What happens once you’ve identified your One Metric? You measure it! You’re free to track other metrics too, but the One Metric becomes your North Star. As things mature (or reverse course), change what that metric should be for the various stage. Glaveski summarizes, and suggests themes for each stage of growth (again, for that hypothetical Innovation Program):

Hypothetical innovation program difference table

Since your initiative or product may be different, the above tables may not apply to you. Nevertheless, the concepts remain the same: cutting data noise from signals, and investing in that sensing and responding to that signal, will empower you to make impactful decisions for product development. Reduce the search for non-significant numbers, and see real progress where it matters.

Author: Christopher Goscinski